General Product Inquiry
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Product fit, capabilities, limits, and service behavior.
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What's the difference between on-premise recording and cloud recording?Agora On-Premise Recording and Agora Cloud Recording are add-ons to record and save voice calls, video calls, and interactive streaming on your Linux server and your cloud storage.ReadWhat platforms does Agora support?This page lists the supported platforms of Agora products.ReadWhat is recording concurrency?For the Agora On-Premise Recording SDK, we conduct tests on the recording concurrency based on the following cloud hosting configuration:ReadDoes Agora Signaling SDK support emoji?Agora Signaling SDK supports the Unicode Character Table, so it supports all emoji defined in the Unicode Character Table. You may as well define your own emoji character set, decode based on your specifications, and render the desired emojReadWhat products does Agora provide?Agora is a Platform as a Service (PaaS) provider that enables real-time communicatons with easy-to-embed SDKs and RESTful APIs. Through calling the APIs, you can add the following functions in your applications:ReadDoes the Agora Signaling SDK limit concurrent users or channel message frequency?The Agora Signaling SDK does not impose a hard limit on the number of concurrent online users. However, your pricing plan may impose a Peak Concurrent User (PCU) limit. Exceeding this limit could result in additional charges or service restReadHow many users can Agora Video SDK support at the same time?The Agora Video SDK provides real-time audio and video services for many users. The number of concurrent channels is unlimited, and each channel supports up to 1 million concurrent online users.ReadWhich audio file formats does the Agora Video SDK support?The Agora Video SDK provides a series of methods to manage audio files. The support of each method for single-track or multi-track audio files is as follows:ReadWhat PowerPoint features are not supported by the dynamic file conversion function?Agora Interactive Whiteboard provides the dynamic file conversion function for converting PPTX files edited with Microsoft PowerPoint to HTML web pages. The generated files preserve animations present in the source files.ReadWhy can't I call the Cloud Recording RESTful API through a web browser?A Web API needs to make a cross-origin request in accordance with Cross-Origin Resource Sharing (CORS) to call the Cloud Recording RESTful API. The browser must first send an OPTIONS request to the server to query if the server accepts crosReadWhich VR headsets are compatible with the Agora Video SDK?The Agora Video SDK is compatible with VR (Virtual Reality) headsets on the following operating systems:ReadWhat is the difference between Agora Live Interactive Streaming and common CDN + RTMP technologies?Most CDN + RTMP technologies for live streaming allow users to watch the live steaming in a web browser, which lowers the audience's threshold. Agora provides a solution for SD-RTN™, host, and audience to have the same real-time communicatiReadWhich browsers does the Agora Web SDK support?The section lists the browsers that the Agora Video SDK Web SDK supports on different platforms.ReadWhat are the differences between various live broadcasting solutions?The following table compares the different live broadcasting solutions.Read