Pricing

Agora Analytics manages analytics features and API access through pricing plans. To use a feature or an API, you subscribe to the plan that provides access to that feature or API.

Pricing plan features

Agora Analytics offers the Starter, Standard, Premium, and Enterprise pricing plans. The features available in each pricing plan are listed in the following sections.

Call Inspector

Call Inspector is available on all plans. Data retention, RESTful API access, and embedding vary by plan:

For details about the Standard, Premium, and Enterprise-level Call Inspector RESTful APIs, see RESTful API.

Data Insights and Data Insights Plus

Data Insights and Data Insights Plus start with the Standard plan. Higher plans offer longer data retention, finer granularity, lower latency, and more analysis options:

For details about the Data Insights RESTful API, see RESTful API.

Real-time Monitoring

Real-time Monitoring starts with the Standard plan. RESTful API access requires the Premium or Enterprise plan:

For details about the Premium and Enterprise-level Real-time Monitoring RESTful APIs, see RESTful API.

Alert Notifications

Alert Notifications start with the Premium plan. Embedding in web portals requires the Enterprise plan:

Third-party integrations

Agora Analytics can push real-time data to the following third-party observability platforms:

Prices

Each plan is billed as a monthly subscription:

You can also subscribe to Agora Analytics packages through Agora support plans. For details, visit Agora Support Plans.

Plan management

This section shows you how to subscribe to, unsubscribe from, or switch Agora Analytics pricing plans.

Subscribe to a plan

To subscribe to an Agora Analytics pricing plan, do the following:

1. In Agora Console, select Agora Analytics in the sidebar to open Agora Analytics in a new tab, then select Pricing Plan.

2. Choose the plan you want to use, and click Subscribe.

   For the Enterprise pricing plan, contact support@agora.io.

3. Follow the on-screen instructions to complete your payment.

Subscription takes effect immediately. After subscribing to a plan, you can click My Package Subscription in the upper-right corner to view your subscription details.

By default, subscription to Agora Analytics pricing plans is automatically renewed. You can cancel it at any time. See Unsubscribe from a plan for details.

Agora Analytics charges are billed to your account on the first of every month until you cancel your subscription. Your subscription fee for the subsequent month is listed in your monthly bill. For details, see Billing policies and free-of-charge policy.

Unsubscribe from a plan or switch to another plan

To unsubscribe from an Agora Analytics pricing plan, do the following:

1. In Agora Console, select Agora Analytics in the sidebar to open Agora Analytics in a new tab, then select Pricing Plan.

2. In the upper-right corner, click My Package Subscription.

3. Find the plan you want to unsubscribe from, and click Cancel in the Action column.

To switch to another plan, do the following:

1. In Agora Console, select Agora Analytics in the sidebar to open Agora Analytics in a new tab, then select Pricing Plan.

2. Choose the plan you want to switch to, and click Subscribe.

   For the Enterprise pricing plan, contact support@agora.io.

3. In the confirmation dialog, click Confirm to switch.

Unsubscribing from a plan or switching to another plan takes effect on the first of the next month. For the current month, you still have access to the features and APIs provided by the plan. The subscription fee you paid for this month is not refunded, and any excess usage that occurs in this month is charged.

See also

• RTC pricing
• Billing policies and free-of-charge policy