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Firewall requirements

Large organizations, such as enterprises, hospitals, universities, and banks, typically deploy firewalls to isolate internal networks from external ones, ensuring robust information security. For enterprise users needing to access the Agora Interactive Whiteboard service in such restricted environments, this guide provides the necessary steps to configure a firewall whitelist.

Prerequisites

Before proceeding with firewall configuration, ensure that the latest version of the Whiteboard SDK is integrated into your app.

Firewall Whitelist Configuration

To enable seamless access to the Interactive Whiteboard service, add the following domains to your firewall whitelist. Additionally, ensure that port 443 is open for all listed domains to guarantee proper communication with the service.


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*.whiteboard.sd-rtn.com
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*.whiteboard.rtelink.com
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*.netless.link
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*.whiteboard.agora.io
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rest-argus-ad.agoralab.co

List of domain names

Following is a detailed list of domain names utilized by the Agora interactive whiteboard service.

DomainPortFunctional purpose
API domains
api.netless.linkhttps/443
  • Get whiteboard configuration
  • Server-side RESTful requests, such as transcoding.
api.whiteboard.agora.iohttps/443
  • Get whiteboard configuration
  • Server-side RESTful requests, such as transcoding.
api.whiteboard.sd-rtn.comhttps/443
  • Get whiteboard configuration
  • Server-side RESTful requests, such as transcoding.
api.whiteboard.rtelink.comhttps/443
  • Get whiteboard configuration
  • Server-side RESTful requests, such as transcoding.
US region gateways
gateway-us-fpa.netless.linkhttps/443, wss/443United States Whiteboard Server Gateway
gateway-us-sv.netless.linkhttps/443, wss/443United States Whiteboard Server Gateway
gateway-us-sv.whiteboard.rtelink.comhttps/443, wss/443United States Whiteboard Server Gateway
gateway-us-sv.whiteboard.agora.iohttps/443, wss/443United States Whiteboard Server Gateway
India region gateways
gateway-in2-mum.netless.linkhttps/443, wss/443India Whiteboard Server Gateway
gateway-in2-mum.whiteboard.agora.iohttps/443, wss/443India Whiteboard Server Gateway
gateway-in2-mum.whiteboard.rtelink.comhttps/443, wss/443India Whiteboard Server Gateway
Singapore region gateways
gateway-sg-fpa.netless.linkhttps/443, wss/443Singapore Whiteboard Server Gateway
gateway-sg.netless.linkhttps/443, wss/443Singapore Whiteboard Server Gateway
gateway-sg.whiteboard.agora.iohttps/443, wss/443Singapore Whiteboard Server Gateway
gateway-sg.whiteboard.rtelink.comhttps/443, wss/443Singapore Whiteboard Server Gateway
European region gateways
gateway-eu-fpa.netless.linkhttps/443, wss/443Europe Whiteboard Server Gateway
gateway-eu.netless.linkhttps/443, wss/443Europe Whiteboard Server Gateway
gateway-eu.whiteboard.rtelink.comhttps/443, wss/443Europe Whiteboard Server Gateway
gateway-eu.whiteboard.agora.iohttps/443, wss/443Europe Whiteboard Server Gateway
SDK and logging domains
sdk.netless.linkhttps/443Get the whiteboard hot reload module
sdk.whiteboard.rtelink.comhttps/443Get the whiteboard hot reload module
sdk.whiteboard.sd-rtn.comhttps/443Get the whiteboard hot reload module
rest-argus-ad.agoralab.cohttps/443Client whiteboard-related log reporting
Event tracking domains
event.netless.linkhttps/443Client event tracking report
event.whiteboard.sd-rtn.comhttps/443Client event tracking report
Recording domains
cdnroom-us-sv-aws.netless.linkhttps/443United States whiteboard recording data request domain name
cdnroom-sg.netless.linkhttps/443Singapore whiteboard recording data request domain name
cdnroom-in-mum.netless.linkhttps/443India whiteboard recording data request domain name
cdnroom-eu.netless.linkhttps/443Europe whiteboard recording data request domain name
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