Pricing

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Information on Conversational AI Platform (Preview) usage and billing.

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This page describes how Agora calculates and bills for Conversational AI Platform (Preview) usage.

When you use the Conversational AI Platform in your project, Agora charges a monthly fee based on your usage across all projects under your developer account. At the end of each month, the free quota is subtracted from your total usage, and the remaining minutes are multiplied by the unit price to calculate your bill, rounded to two decimal places. For general billing information, see Billing.

Info

If you have signed a sales contract with Agora, your billing follows the terms in your contract.

Unit price

Each agent session incurs an audio task fee at the following rate:

Usage TypePricing (USD / minute)Free Minutes
Conversational AI Engine Audio Task0.10*First 300 minutes are free

* The unit price includes usage of selected ASR, LLM, and TTS models. You are charged the same price even if you bring your own key (BYOK).

Usage of ASR, LLM, and TTS providers is included in the unit price when using an Agora managed key. Agora provides and manages the API keys for the following providers:

  • ASR
    • ARES
    • Deepgram nova-2
    • Deepgram nova-3
  • LLM
    • OpenAI GPT-4o-mini
    • OpenAI GPT-4.1-mini
    • OpenAI GPT-5-nano
    • OpenAI GPT-5-mini
  • TTS
    • MiniMax 2.6 Turbo
    • MiniMax 2.8 Turbo
    • OpenAI TTS-1

Examples

The following examples demonstrate how billing is calculated for different agent configurations.

Using ASR, LLM, and TTS managed by Agora

An agent session runs either in an RTC channel or in telephony, and the audio task fee applies to both. This example uses an RTC session: User A joins a channel and starts a voice conversation with the agent. The interaction lasts for 10 minutes. User A and the agent exit the channel at the same time. Agora calculates the cost for this session as follows:

Usage TypeDuration (minutes)Unit PriceService Cost (USD)
User A: Audio RTC100.000990.0099
Conversational AI Engine Audio Task100.101.00
ASR: ARES, LLM: OpenAI GPT-4o-mini, TTS: MiniMax 2.8 Turbo100.000.00

Total cost: 1.0099 USD