Billing

This is the single place to understand how Agora charges for usage and how to manage payment. For product-specific rates, see the Pricing page of each product.

Billing center

In Agora Console, the Billing page lets you check your balance, add funds, and view or export invoices and transactions. Access is limited to members assigned to Admin, Finance, or an authorized custom team.

How usage is billed

Most Agora products bill by usage (for example, by minutes, message volume, storage, or peak concurrent users), with a free tier before charges begin. The exact unit and rate depend on the product, so check the product's own Pricing page for current numbers.

Before you ship to production, confirm:

• the billing unit makes sense for your expected usage pattern
• the right people on your team can access billing and financial records

Billing policies and management

• Billing policies — free-usage allowance and product lifecycle rules.
• Account settlement — balance reservation, auto-recharge, and suspension.
• Subscription packages — package tiers and upgrades.