This page describes the firewall requirements for different Agora SDKs. Before accessing Agora’s services, ensure that you open the local firewall ports and whitelist the domains specified in this article.

If you cannot add these ports and whitelist domains on your firewall, Agora recommends using the cloud proxy service to access Agora's service:

  • If you use Agora SDKs across the VPN, ensure that you contact the VPN operator to add the corresponding domains on the whitelist, otherwise, you may encounter undefined issues such as failing to start a call.
  • Unless it is otherwise specified, the sources are the clients that integrate the Agora SDK.

    • Agora RTC SDK

    Use UDP ports rather than TCP ports for superior voice and video quality since UDP prioritizes timeliness over reliability.

    Native SDK

    Add the following destination domains and the corresponding ports to the firewall whitelist:

    qoslbs.agoralab.co
qos.agoralab.co
ap1.agora.io
ap2.agora.io
ap3.agora.io
ap4.agora.io
ap5.agora.io
ap.agoraio.cn
vocs1.agora.io
vocs2.agora.io
vocs3.agora.io
vocs4.agora.io
vocs5.agora.io
    Destination ports Port type Operation
    1080; 8000; 9700; 25000; 30000; 30001 - 30003 (for RTMP converter) TCP Allow
    1080; 4000 to 4030; 7000; 8000; 8913; 9700; 25000 UDP Allow

    Web SDK

    Add the following destination domains and the corresponding ports to the firewall whitelist:

    .agora.io
.edge.agora.io
.agoraio.cn
.edge.agoraio.cn
    Destination ports Port type Operation
    80; 443; 3433; 5668; 5669; 5866 - 6000; 6080; 6443; 8667; 9667; 30011 - 30013 (for RTMP converter) TCP Allow
    3478; 5866 - 6000 (2.9.0 or later); 10000 - 65535 (before 2.9.0) UDP Allow

    Agora RTM SDK

    Native SDK

    Add the following destination domains and the corresponding ports to the firewall whitelist:

    .agora.io
qoslbs.agoralab.co
qos.agoralab.co
    Destination ports Port type Operation
    9130; 9131 TCP Allow
    8000; 1080; 25000 UDP Allow

    Web SDK

    Add the following destination domains and the corresponding ports to the firewall whitelist:

    .agora.io
.agoraio.cn
.edge.agora.io
.edge.agoraio.cn
ap-web-1.agora.io
ap-web-1.agoraio.cn
ap-web-2.agora.io
ap-web-2.agoraio.cn
webcollector-rtm.agora.io
logservice-rtm.agora.io
webcollector-rtm.agoraio.cn
logservice-rtm.agoraio.cn
    Destination ports Port type Operation
    443; 9591; 9593 TCP Allow

    Agora On-premise Recording SDK

    Add the following destination domains and the corresponding ports to the firewall whitelist:

    qoslbs.agoralab.co
qos.agoralab.co
ap1.agora.io
ap2.agora.io
ap3.agora.io
ap4.agora.io
ap5.agora.io
ap.agoraio.cn
vocs1.agora.io
vocs2.agora.io
vocs3.agora.io
vocs4.agora.io
vocs5.agora.io
    Destination ports Port type Operation
    1080; 8000; 9700; 25000; 30000 TCP Allow
    Duplex ports 1080; 7000; 8000; 8913; 9700; 25000；local ports 4000 to 4030; simplex downstream ports used by recording processes. UDP Allow
    Simplex downstream port: To record the content in channels, you need one recording process for each of the channels. One recording thread requires four simplex downstream ports. There must be no port conflict among processes, including system processes and all recording processes.
    • Agora recommends that you specify the range of ports used by the recording processes. Configure a large range for all recording processes (Agora recommends 40000 to 41000 or larger). If so, the Recording SDK assigns ports to each recording process within the specified range and avoids port conflicts automatically. To set the port range, you need to configure the lowUdpPort and highUdpPort parameters.
    • If the lowUdpPort and highUdpPort parameters are not specified, the ports used by the recording processes are at random, which may cause port conflicts.

    Agora Gaming SDK

    Add the following destination domains and the corresponding ports to the firewall whitelist:

    .agora.io
qoslbs.agoralab.co
qos.agoralab.co
ap.agoraio.cn
vocs1.agora.io
vocs2.agora.io
vocs3.agora.io
vocs4.agora.io
vocs5.agora.io
    Destination ports Port type Operation
    1080; 8000 TCP Allow
    1080; 4000 to 4030; 8000; 9700; 25000 UDP Allow