Pricing
This page explains how Agora calculates your monthly bill for Signaling.
Signaling pricing plans
You can choose from the following packages:
| Signaling 2.x package | Description | Package price per month (USD) |
|---|---|---|
| Free Package |
| Free |
| Starter Package |
| $59 |
| Pro Package |
| $399 |
| Business Package |
| $820 |
| Enterprise Package | Pay–as-you-go | Contact sales |
Additional usage cost over and above the fixed package limits:
- Peak PCU: $30 per 1000 PCU
- Messages: $3 per 1 Million
- Storage: $15 per 1 GB
Enterprise Package customers using Signaling 1.x will continue to be billed based on DAU (Daily Active Users), using the highest average DAU as the basis. There are no changes to your pricing or service.
Billing examples
Refer to the following examples to understand how Agora calculates your bill:
Example 1: DAU-Based Billing Example
For Enterprise Package customers using Signaling 1.x, the billing model is as follows:
- Metering: The system records DAU (Daily Active Users) throughout the month
- Peak Determination: The highest DAU value for the month is identified
- Free Tier Deduction: First 1,000 DAU are included at no charge
- Billable Units: Remaining DAU is divided into 1,000-user units (rounded up)
- Rate Application: $14.50 is charged per 1,000-user unit
Sample Calculation:
- Peak DAU for the month: 326,102 users
- Free tier allocation: 1,000 DAU
- Billable DAU: 326,102 - 1,000 = 325,102 DAU
- Billable units: 325,102 ÷ 1,000 = 325.102 units
- Monthly charge: 325.102 units × $14.50 per unit = $4,713.98
This DAU-based model remains unchanged for Enterprise Package customers using Signaling 1.x.
Example 2: Billing calculation for the Pro package
The Pro package has a fixed monthly fee of $399, which includes:
- Up to 2,500 peak concurrent users (PCU)
- Up to 150 million monthly messages
- Up to 10GB average storage utilization
If your usage stays within these thresholds, your monthly bill is the base subscription fee of $399 with no additional charges.
If you exceed these limits, additional usage is charged at the following overage rates:
| Resource | Billing Unit | Rate |
|---|---|---|
| Peak Concurrent Users | 1,000 PCU | $30.00 |
| Message Volume | 1 Million messages | $3.00 |
| Storage | 1 GB (monthly average) | $15.00 |
Example 3: Billing calculation for the Enterprise Package (Pay-as-you-go)
The Enterprise Package follows a pure consumption-based model where you pay only for what you use.
Example Scenario: Consider a customer with the following monthly usage:
- 20,000 peak concurrent users
- 800 million messages sent
- 3.93 GB average storage utilization
Detailed Billing Calculation:
-
Peak Concurrent Users (PCU)
- PCU Usage: 20,000 users (highest recorded in the month)
- PCU Rate: $30.00 per 1,000 PCU
- PCU Cost = (20,000 ÷ 1,000) × $30.00 = $600.00
-
Message Volume
- Total Messages: 800 million
- Message Rate: $3.00 per million messages
- Message Cost = 800 × $3.00 = $2,400.00
-
Storage Utilization
- Average Monthly Storage: 3.93 GB
- Storage Rate: $15.00 per GB per month
- Storage Cost = 3.93 GB × $15.00 = $58.95
-
Total Monthly Invoice
- Total Monthly Cost = PCU Cost + Message Cost + Storage Cost
- = $600.00 + $2,400.00 + $58.95
- = $3,058.95
- Total Monthly Cost = PCU Cost + Message Cost + Storage Cost
Example 4: Storage cost calculation
Storage is billed based on the average monthly utilization, calculated from hourly measurements.
Storage Calculation Process:
- Hourly measurement: Agora captures storage utilization every hour.
- Monthly normalization: For billing consistency, all months are normalized to 30 days (720 hours).
Example: For usage in March (a 31-day month):
- Week 1: 2 GB baseline storage
- Weeks 2-3: 6 GB during high usage period
- Week 4+: 2 GB returning to baseline
Calculation:
- Week 1 (7 days): 2 GB × (7 days × 24 hours) = 336 GB-hours
- Weeks 2-3 (14 days): 6 GB × (14 days × 24 hours) = 2,016 GB-hours
- Week 4+ (10 days): 2 GB × (10 days × 24 hours) = 480 GB-hours
Total GB-hours: 336 + 2,016 + 480 = 2,832 GB-hours
Normalized Monthly Average: 2,832 GB-hours ÷ 720 hours (Normalization) = 3.93 GB.
Normalization is the process of standardizing billing calculations to 30-day months (720 hours) regardless of actual calendar days which is 31 in this example.
Storage Cost = 3.93 GB × $15.00 per GB = $58.95
If you still have questions, refer to Frequently asked questions or contact Agora support.