Agora's real-time communications include:

  • Voice Communication: Users in a channel communicate with each other using voice only.
  • Video Communication: Users in a channel communicate with each other with voice and video. Depending on different aggregate resolutions, video communication is split into two video formats with different unit prices:
    ≤ 720p
    > 720p

The service is free of charge if the monthly voice and video usage is less than 10,000 minutes. The 10,000 minutes are deducted in the order of voice then video (≤ 720p and > 720p).

Communication Video Format How to Deduct the Free Monthly 10,000 Minutes
Voice N/A
  • If voice minutes > 10,000 minutes, deduct the 10,000 minutes from voice.
  • If voice minutes < 10,000 minutes, deduct the remaining minutes from ≤ 720p video.
  • Video ≤ 720p and > 720p
  • If voice minutes + video minutes (≤ 720p) > 10,000 minutes, deduct the remaining minutes from ≤ 720p video.
  • If voice minutes + video minutes (≤ 720p) < 10,000 minutes, deduct the remaining minutes from > 720p video.
  • The free-of-charge policy for the first 10,000 minutes applies to the Native SDK, Web SDK, Recording SDK and Cloud Recording services.