Set DND mode
To optimize the user experience when dealing with a large number of push notifications, Chat SDK provides fine-grained settings for push notifications and do not disturb mode at the app and conversation levels.
Push notification settings
Parameter | Description | App | One-to-one and group chats |
---|---|---|---|
ALL | Receive push notifications for all offline messages. | ✓ | ✓ |
MENTION_ONLY | Receive push notifications only for mentions. < br />This parameter is recommended for group chats. To mention one or more users, pass "em_at_list": [ "user1", "user2" ... ] to the ext field when creating a message. To mention all, pass "em_at_list": "all" to this field. | ✓ | ✓ |
NONE | Do not receive push notifications for offline messages. | ✓ | ✓ |
The push notification setting at the conversation level takes precedence over the setting at the app level. For conversations where the push notification setting is not configured, the app setting is used by default.
For example, suppose the push notifications for the app are set to MENTION_ONLY
and the push notifications for a given conversation are set to ALL
. A user will receive all push notifications from that conversation, but for all other conversations, they will only receive push notifications for messages that mention them.
You can specify the DND time period and duration at the app level, and Chat will not send offline push notifications during these two periods. If both the DND time and DND duration are set, the DND mode will take effect for the sum of the two.
The following table describes the DND time settings:
Setting | Description | App | One-to-one and group chats |
---|---|---|---|
SILENT_MODE_INTERVAL | The time period for turning on the DND mode, in the H:MH:M format, using the 24-hour system and accurate to the minute. For example, 8:30 -10:0 . The range of hours and minutes in the start time and end time is [0,23] and [0,59] , respectively. The DND mode is set in the following way:
| ✓ | ✗ |
SILENT_MODE_DURATION | The DND duration, in minutes. The value range of the DND duration is [0,10080] , where 0 means the parameter is invalid and 10080 means the DND mode lasts for 7 days. < br /> Unlike the setting of the DND time period, which takes effect every day, this parameter is valid once. It takes effect immediately after setting. For example, if you set the app-level SILENT_MODE_DURATION to 240 minutes (4 hours) at 8:00 am, the app will be in DND mode from 8:00 to 12:00 on the same day. < br /> If both this parameter and SILENT_MODE_INTERVAL are set, the DND mode will be effective during both time periods on the same day. For example, if the app-level SILENT_MODE_INTERVAL is set to 8:00-10:00 at 8:00 am and the DND duration is set to 240 minutes (4 hours), the app will be in DND mode from 8:00-12:00 now and from 8:00-10:00 every day thereafter. | ✓ | ✓ |
If you need to push messages to specific users during the DND period or effective time, set Force push.
For the app and all conversations in the app, the DND setting takes precedence over the push notification setting. For example, suppose a user specifies a DND time period at the app level and sets push notifications to ALL
. The app enters the DND mode during the specified time period, and the user will not receive any push notifications.
Alternatively, suppose a conversation is assigned a DND time period. The app does not have any DND settings and its push notifications are set to ALL
. During the specified DND time period, the user will not receive any push notifications from this conversation, while push notifications from all other conversations will remain unchanged.
Set up push notifications for the app
Call setSilentModeForAll
to set app-level push notifications. Set push notifications and DND mode by specifying the SilentModeParam
field, as shown in the following example:
Get the push notification settings of the app
Call getSilentModeForAll
to get the app-level push notification settings, as shown in the following example:
Set push notifications for a single conversation
Call setSilentModeForConversation
to set push notifications for a specified conversation. Configure push notifications and the DND mode by specifying the SilentModeParam
field, as shown in the following example:
Get push notification settings for a single conversation
Call getSilentModeForConversation
to get the push notification settings for a specified conversation, as shown in the following code example:
Get push notification settings for multiple conversations
You can get push notification settings for up to 20 conversations in each call. If a conversation uses app settings or its push notification settings have expired, the returned dictionary does not contain such conversation.
Call getSilentModeForConversations
to get the push notification settings for multiple conversations, as shown in the following sample code:
Clear push notification settings for a single conversation
Call clearRemindTypeForConversation
to clear the push notification type for a specific conversation. After clearing, the conversation will use the app's settings by default.
The following code example shows how to clear a conversation's push notifications: