# SDK logs (/en/realtime-media/im/reference/sdk-logs/android)

> For AI agents: see the complete documentation index at [llms.txt](/llms.txt).

If you’re troubleshooting an issue with the Agora Chat SDK, Agora support team might ask you to send the SDK logs. Logs record information about events that occurred in the SDK. These include errors and warnings as well as informational events.

By default, the SDK generates three log files, `easemob.log` and two `easemob_Y-m-d_H-M-S.log` files, each with a maximum size of 2048 KB (2 MB). These log files are encoded in UTF-8. The SDK writes the latest logs in `easemob.log`. When `easemob.log` is full, the SDK renames it to the name of the current time-dependent log file. If there are more than three log files, the SDK deletes the earliest log file, and creates a new `easemob.log` to record the latest logs.

For example, the SDK generates `easemob.log` to record logs at 8:00:00 a.m. on January 1, 2024. If this file is completely written at 8:30:00 a.m., the SDK renames it `easemob_2024-01-01_08-30-00.log`. At 9:30:00 a.m. and 10:30:30 a.m., the SDK generates `easemob_2024-01-01_09-30-30.log` and `easemob_2024-01-01_10-30-30.log`. At this time, `easemob_2024-01-01_08-30-00.log` will be removed before the SDK generates `easemob.log` to record the latest logs.

## Collect SDK logs

To access SDK logs, take the following steps:

1. Enable the debug mode.

   In this mode, the SDK outputs all types of logs, including debugging information, warnings, and errors.

   ```java
   ChatClient.getInstance().setDebugMode(true);
   ```

   If you only require error logs, disable the debug mode.

   ```java
   ChatClient.getInstance().setDebugMode(false);
   ```

2. Get local logs.

   Open the logs directory `/sdcard/Android/data/{package name}/{appkey}/core_log/` which contains the SDK logs.

   ```bash
   adb pull /sdcard/android/data/{package name}/{appkey}/core_log
   ```