# Service activation (/en/realtime-media/agora-analytics/activation)

> For AI agents: see the complete documentation index at [llms.txt](/llms.txt).

To activate Agora Analytics, follow these steps:

1. Contact your account executive, solutions architect, or email [support@agora.io](mailto\:support@agora.io) to learn about the available Agora Analytics plans.

2. The account team or your solutions architect will open a support ticket with [Technical support](mailto\:support@agora.io) to request activation. Make sure the ticket includes your Customer ID and the specific Agora Analytics plan you want activated.

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       Activation typically takes up to 2 business days.
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