# Support (/en/introduction/support)

> For AI agents: see the complete documentation index at [llms.txt](/llms.txt).

## Submit a ticket [#submit-a-ticket]

To ask Agora Support a question:

1. Log in to Agora Console.
2. Click **Get Support** > **Create Support Ticket**.
3. Type your question or keywords to see whether the issue has already been answered.
4. If you cannot find an answer, select a category and submit a ticket to customer support.

You can track ticket status under **Tickets**.

## Status page [#status-page]

Agora Status Page provides up-to-date information about product and service status, including:

* historical service stability for the past 90 days
* real-time quality data for the past 24 hours
* maintenance events and disruptions
* RSS event subscriptions

You can access the status page directly at [status.agora.io](https://status.agora.io/).

The status dashboard currently provides status information for:

* Real-Time Communication
* Cloud Recording
* Agora Chat
* Interactive Whiteboard