Does the Agora Signaling SDK limit concurrent users or channel message frequency?
The Agora Signaling SDK does not impose a hard limit on the number of concurrent online users. However, your pricing plan may impose a Peak Concurrent User (PCU) limit. Exceeding this limit could result in additional charges or service restrictions.
Agora recommends the following maximum number of channel messages per second for a single channel:
| Concurrent online users in a single channel | Number of channel messages per second |
|---|---|
| < 1,000 | < 200 |
| ≥ 1,000 and < 10,000 | < 100 |
| ≥ 10,000 | < 30 |
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- If the number of messages per second exceeds the recommended values, latency can increase significantly and may also cause the following issues:
- The user cannot send or receive messages.
- The user always stays in the RECONNECTING state or keeps switching between the CONNECTED state and the RECONNECTING state. For other users, the current user may appear offline.
- Agora provides a customized service to increase the number of messages per second without affecting latency or stability. Contact support@agora.io for more information.