Mirror images may occur in the following scenarios:

Step 1: Self-check

  • If the user sees mirror images on the remote side, check if the app calls the setParameters(audioEngine.remoteVideoMirroring) method.
  • If the user sees mirror images on the local side:
    • Images taken by the front camera are commonly mirrored.
    • If the images are not taken by the front camera, check if the app calls the setParameters(che.video.localViewMirrorSetting) method.

Step 2: Contact Agora Customer Support

If the issue persists, contact Agora customer support and submit the issue with the following information:

  • If the front or rear camera is used.
  • If the mirror image is on the local or remote side.
  • If you prefer the mirror or true image.