Calculating service minutes
Agora adds up the following two types of minutes used by the projects under your Agora Account on a monthly basis:
If a user successfully receives video streams after joining an Agora RTC channel, the corresponding time counts as video minutes.
Agora adds up the resolutions of the video streams, to which a specific user subscribes at a time, to determine that user's aggregate resolution. This aggregate resolution is classified into two brackets, and Agora charges you accordingly:
|Video Bracket||Aggregate Resolution|
|High Definition (HD)||≤ 1280 x 720|
|Super High Definition (HD+)||> 1280 x 720|
Calculate the aggregate resolution
Suppose that user A has been in an RTC channel for 45 continuous minutes, subscribing to the video streams of users B, C, and D. The following table shows the resolutions of B, C, and D during this period:
|B's Resolution||C's Resolution||D's Resolution||A's Aggregate Resolution|
|Initial 30 min||640 x 360||640 x 360||640 x 360||691200 < 1280 x 720|
|Subsequent 15 min||640 x 360||240 x 180||1280 x 720||1195200 > 1280 x 720|
As you can see from the above table:
- A's Aggregate resolution for the initial 30 min = B's resolution + C's resolution + D's resolution = 691200 < 1280 x 720, falling into the HD bracket.
- Aggregate resolution of A for the subsequent 15 min = B's resolution +C's resolution + D's resolution = 1195200 > 1280 x 720, falling into the HD+ bracket.
Total fee for user A = Unit price (video minutes HD) x 30 min + Unit price (video minutes HD+) x 15 min
See Pricing for the pricing of the video minutes.
If you deduct the time that a user receives the video streams in the channel from the total time that the user stays in the channel, you get the audio minutes of that user, regardless of whether that user subscribes to any audio stream.
For example, let's say a user is in a channel for 30 minutes. This user subscribs to a video stream for 20 minutes, and is idle for the remaining 10 minutes. In this case, Agora logs 20 video minutes and 10 audio minutes for this specific user.
|Service||Pricing （Dollars/1,000 minutes)|