Calculating service minutes

Agora adds up the following two types of minutes used by the projects under your Agora Account on a monthly basis:

Video minutes

If a user successfully receives video streams after joining an Agora RTC channel, the corresponding time counts as video minutes.

Agora adds up the resolutions of the video streams, to which a specific user subscribes at a time, to determine that user's aggregate resolution. This aggregate resolution is classified into two brackets, and Agora charges you accordingly:

Video Bracket Aggregate Resolution
High Definition (HD) ≤ 1280 x 720
Super High Definition (HD+) > 1280 x 720
The aggregate resolution varies with the resolution of the subscribed video streams in real time. Agora adds up the corresponding video minutes down to the accurary of a few seconds.

Calculate the aggregate resolution

Suppose that user A has been in an RTC channel for 45 continuous minutes, subscribing to the video streams of users B, C, and D. The following table shows the resolutions of B, C, and D during this period:

B's Resolution C's Resolution D's Resolution A's Aggregate Resolution
Initial 30 min 640 x 360 640 x 360 640 x 360 691200 < 1280 x 720
Subsequent 15 min 640 x 360 240 x 180 1280 x 720 1195200 > 1280 x 720

As you can see from the above table:

  • A's Aggregate resolution for the initial 30 min = B's resolution + C's resolution + D's resolution = 691200 < 1280 x 720, falling into the HD bracket.
  • Aggregate resolution of A for the subsequent 15 min = B's resolution +C's resolution + D's resolution = 1195200 > 1280 x 720, falling into the HD+ bracket.

Total fee for user A = Unit price (video minutes HD) x 30 min + Unit price (video minutes HD+) x 15 min

See Pricing for the pricing of the video minutes.

Audio minutes

If you deduct the time that a user receives the video streams in the channel from the total time that the user stays in the channel, you get the audio minutes of that user, regardless of whether that user subscribes to any audio stream.

For example, let's say a user is in a channel for 30 minutes. This user subscribs to a video stream for 20 minutes, and is idle for the remaining 10 minutes. In this case, Agora logs 20 video minutes and 10 audio minutes for this specific user.

  • A user's audio minutes do not add up, even if that user subscribes to multiple audio streams at the same time.
  • See Pricing for the pricing information of the audio minutes.
  • Pricing

    Service Pricing (Dollars/1,000 minutes)
    Audio 0.99
    Video HD 3.99
    Video HD+ 14.99

    Agora's policy of 10,000 free-of-charge minutes

    See Agora's policy of 10,000 free-of-charge minutes.