Normally, file splitting does not occur in the composite recording mode. If you choose the individual recording mode, the following situations result in file splitting:

  • A user rejoins a channel after leaving the channel, or resumes sending audio/video after not sending for a period of time. The specific rules are as follows:

    • For audio recording files:
      • The user sends the audio data again after not sending for more than 15 seconds.
      • The user rejoins the channel after leaving for more than 15 seconds.
    • For video recording files:
      • The user sends the video data again after not sending for more than 15 seconds.
      • The user changes the video resolution.
      • The user leaves and rejoins the channel.
  • In the manual recording mode, you pause and then resume recording.

If the file splits and the above situations do not apply, check the following:

  • Ensure that the same channel profile is used between the Native/Web SDK and Recording SDK.
  • Call enableWebSdkInteroperability in the Native SDK when the recording channel uses both the Native and Web SDK.