Overview

Agora Cloud Recording is an add-on service to record and save voice calls, video calls, and interactive streaming on your cloud storage. Compared with Agora On-premise Recording, Agora Cloud Recording is more efficient and convenient as it does not require deploying Linux servers.

Compatibility

Agora Cloud Recording is compatible with the following SDKs:

• Agora Native SDK v1.7.0 or later.
• Agora Web SDK v1.12 or later.

2021.09.06

Compatibility changes

The new server version requirements for transcoding recorded files are as follows:

• CentOS 7.0 and later x64
• Ubuntu 14.04 and later x64
• Debian 8.0 and later

New features

Individual non-transcoding

In order to meet the diverse recording needs of users, this release adds support for individual non-transcoding. For details, see Individual non-transcoding recording.

Web page load timeout detection

In order to ensure the validity and completeness of page recording, this version supports page load timeout detection function. See Web Page Load Timeout Detection.

Pause the page recording

This release adds the onhold parameter to the start and update methods, which is used to pause the recording when the web page recording starts or is in progress.

Capture screenshots and recording in a recording process

This release adds support for recording and taking screenshots in a recording process. Only the recording fee is charged. See Capture Screenshots.

Improvements

• The web_recorder_stopped callback adds error codes and error messages to indicate the reason for the abnormal stop of the web page recording. You can take corresponding measures based on the information.
• The update method adds the webRecordingConfig parameter, which is used to update related parameters during a web page recording.

2021.07.30

This release includes the following new feature and API changes:

Screenshot event notification

This release adds the recorder_snapshot_file callback，which indicates that the screenshot is captured successfully, and returns the name of the screenshot file.

New regions for Amazon S3 cloud storage

This release adds support for Amazon S3 in the following regions:

• 20: AP_NORTHEAST_3
• 21: EU_NORTH_1
• 22: ME_SOUTH_1
• 23: US_GOV_EAST_1

2021.07.07

New features

This release adds maxVideoDuration to the start method to set the maximum duration of the MP4 slice file generated by the web page recording.

Improvements

When the page status is a 404 or 5XX error, the page recording service automatically exits to avoid continuing to record the error page.

Fixed issues

This release fixes an issue where audio was occasionally lost during a web page recording.

2021.06.10

This version was released on June 10, 2021.

New features

Network Geofencing

This release adds the region parameter to the acquire method so you can geofence your cloud recording service. If you specify a region, the cloud recording server connects only to the Agora servers within that region. The following regions are supported:

• Mainland China
• Asia, excluding Mainland China
• North America
• Europe

Third-party cloud storage

This release adds support for Microsoft Azure as a third-party storage solution.

Improvements

This release optimizes the encoding settings for the web page recording, which reduce the bit rate without losing video quality.

Fixed issues

Fixed security issues caused by vulnerabilities in Chrome V8.

API changes

• Adds the region parameter in the acquire method.
• Adds recorderStartTime in the web_recorder_started callback.
• Adds the web_recorder_reload callback.

2021.04.29

This version was released on April 29, 2021.

New features

MP4 format in composite recording mode

From this release, you can get MP4 files after a composite recording. Set avFileType as ["hls","mp4"] when you call the start method, and the recording service generates MP4 files once a recording starts.

AES-GCM encryption

For scenarios requiring high security, to guarantee the confidentiality, integrity, and authenticity of the data and to improve the computational efficiency of the data encryption, this release adds the following options in decryptionMode:

• 128-bit AES encryption, GCM mode.
• 256-bit AES encryption, GCM mode.

Once you enable the built-in encryption, all users in the same channel must use the same encryption mode and key.

Improvement

From this release, the recording service automatically detects and resolves the occasional audio loss issue during a web page recording, which causes the recorded page to refresh. If necessary, you need to guarantee that the status of your web application remains the same before and after a refresh.

API changes

• Adds enumerators 5 and 6 for decryptionMode in the start method.
• Adds the fileList field in the uploaded and backuped callbacks.

2021.03.31

This version was released on March 31, 2021.

New feature

Background images

In composite recording mode, you can set the background image for both the video canvas and an individual user region. You can update the background image during a recording session. See Set the background color or background image for details.

Improvement

• Adds a retry logic for Kingsoft Cloud, in which the recording service retries if it fails to upload recorded files to Kingsoft Cloud.

Fixed issues

• Occasional file loss when uploading slice files to Tencent Cloud Object Storage (COS).
• In a web page recording, the recording service could not render emoji.
• When recording a static web page, the recording occasionally failed when the value of videoFps was too high.

API changes

• Adds the backgroundImage, defaultUserBackgroundImage and backgroundConfig fields in the transcodingConfig parameter of the start method.
• Adds the backgroundImage, defaultUserBackgroundImage and backgroundConfig fields in the clientRequest parameter of the updateLayout method.
• Adds the fileList field in the web_recorder_stopped callback.

2021.02.05

This release raises the maximum resolution of video sources for web page recording. The recorded web page can now contain video that has a resolution of up to of 1920 × 1080.

2020.12.10

This release includes the following new feature and API changes:

New feature

Adds web page recording mode. In this mode, the content and audio of a specified web page are recorded in a single file.

API changes

• Adds web as a value for mode in the request URL for web page recording.
• Adds scene as a new parameter in the acquiremethod for setting the application of the cloud recording resources.
• Adds "web_recorder_service" as an extension service in the extensionServiceConfig parameter of the start method.
• Adds the following callbacks, which report the status of web page recording:
  • web_recorder_started
  • web_recorder_stopped
  • web_recorder_capability_limit

2020.09.16

This release improved the stability and performance of the recording service, and fixed the following issues:

• Failure to subscribe to a low-quality stream.
• Occasional failure to record a whole call.

2020.07.21

This release adds the following new feature and API changes:

New feature

ApsaraVideo for VoD

In composite recording mode, you can now upload recorded files to ApsaraVideo for VoD for further processing.

API changes

• start adds the extensionServiceConfig parameter for specifying the configurations of ApsaraVideo for VoD.
• Adds the vod_started and the vod_triggered callbacks, which report the status of uploading recorded files to ApsaraVideo for VoD.

2020.06.12

New features

Flexible user ID subscription

This release provides a more flexible user ID subscription feature, enabling you to set up a whitelist or blacklist for audio and video subscriptions. You can also update the subscription lists during the cloud recording. For details, see Set up subscription lists.

Callback for high availability

This release adds the session_failover event, which occurs when the high availability mechanism is enabled and reports the new recording user ID.

API changes

• In start adds the unSubscribeVideoUids and unSubscribeAudioUids parameters for setting up subscription blacklists.
• Adds update for updating the subscription lists during the cloud recording.
• Adds the session_failover event.

2020.05.09

This release adds support for Kingsoft Cloud.

2020.04.17

Cloud Recording now supports taking screenshots of the video streams in individual recording mode. See Capture Screenshots for details.

2019.12.16

This release improved the availability of the cloud recording service. When a server is disconnected or when the process is killed, the cloud recording automatically switches to a new server to resume the service. See Fault processing when a cloud recording server is disconnected or the process killed for more information.

API Changes

In the acquire method, adds the resourceExpiredHour parameter for setting the time limit for all cloud recording method calls.

Adds the session_exit event, which reports the exit status of the cloud recording service.

2019.11.15

You can now use the query method to get the names of the recorded files immediately after the recording starts.

2019.10.24

This release supports Tencent Cloud as one of the third-party cloud storages.

2019.10.08

New features

1. Individual recording

The RESTful API adds individual recording mode, which supports recording the audio and video of each user ID separately. See Individual Recording for details. Meanwhile, Agora provides the Audio & Video File Merging script, which you can use to merge the audio and video files generated in individual mode. See Merge Audio and Video Files for details.

2. Record specified user IDs

The RESTful API adds the subscribeAudioUids and subscribeVideoUids parameters, which allow you to record only specified user IDs.

3. Customize the directory of the recorded files

The RESTful API adds the fileNamePrefix parameter, which allows you to specify the directory where you want to store the recorded files in the third-party cloud storage.

4. Timestamp when the stream state changes

The RESTful API callback service adds the recorder_audio_stream_state_changed and recorder_video_stream_state_changed events to report the time when the state of the audio or video stream changes, as well as the corresponding user ID.

5. Format Converter script

Agora provides the Format Converter script, which you can use to convert between multiple file formats, such as TS, MP3, and MP4. See Convert File Format for details.

6. Synchronized playback

You can achieve synchronized playback between the recorded files and other stream files, such as online whiteboards, courseware, and messages, by using the timestamp when the recording starts. You can get the timestamp by using the RESTful API callback service, or by parsing the M3U8 file. See Synchronized Playback for details.

Improvement

When an error occurs, you receive the error message in the HTTP response body, instead of just the error code. See Agora Cloud Recording RESTful API for detailed information about the error codes.

Fixed issue

When uploading fails after you use the wrong bucket and key values of the third-party cloud storage, Agora Cloud Recording returns an error instead of uploading the recorded files to Agora Cloud Backup.

2019.07.22

New features

Customized video layout

The RESTful API adds a customized layout for the recording video. See Set Video Layout for details.

You can set the mixedVideoLayout parameter as 3 and set the regions for each user in the layoutConfig parameter when starting a recording.

You can update the layout anytime during the recording by the updateLayout method.

Customized background color

The RESTful API adds the backgroundColor parameter to support customized background colors for the video layout.

Timestamps

To get the accurate starting time of a recording, the RESTful API provides the Unix timestamp of when the first slicing starts in the response of the query method. The RESTful API callback service adds the recorder_slice_start event to report the time when the first slicing starts and the time when the last recording fails.

Improvement

Optimizes the verification of whether resourceId corresponds with uid and cname when calling the RESTful API.

Fixed issue

Fixed minor issues in the default video layout (floating layout).

2019.07.02

• Changes the default background color in the composite layout to black.
• Reduces video freeze under poor network conditions.

2019.06.13

This release supports RESTful APIs. With the RESTful APIs, you can use Agora Cloud Recording through HTTP requests without integrating the SDK.

See the following documents for details:

• RESTful API Quickstart: Start cloud recording with RESTful APIs.
• RESTful API Reference: Details of the RESTful API methods.
• RESTful API Callback Service: Enable the callback service to receive notifications of Agora Cloud Recording.

2019.04.30

This is the first release of Agora Cloud Recording with the following functions:

• High-quality voice and video recordings.
• Mixed-stream voice and video recordings of all users in a channel.
• Three composite video layouts: float (default), best fit, and vertical.
• Third-party cloud storage. Agora Cloud Recording supports Amazon S3, Alibaba Cloud, and Qiniu Cloud.
• Provides C++ and Java SDK packages.