FAQ - Cloud Recording - Agora Documentation



Cloud Recording

Agora.io Community





FAQ

Integration issues

How can I pass the basic HTTP authentication or token authentication? Why are there no recorded files in the cloud storage? How can I get the URL of the M3U8 file? How can I stop cloud recording? What causes the 101 error in Cloud Recording SDK? How does an app crash affect cloud recording? Why do I get a 404 error when I call query after successfully starting a cloud recording? What does Cloud Recording do when a recording server drops offline or a process gets killed? Where are the recorded files stored? What's the difference between individual recording mode and composite recording mode? How can I choose the region of my cloud storage? What are the differences between the Message Notification Service and the query Method?

General product inquiry

What platforms does Agora support? What products does Agora provide? What's the difference between on-premise recording and cloud recording? Why can't I call the Cloud Recording RESTful API through a web browser?

Account & Billing

Agora's free-of-charge policy for the first 10,000 minutes What are Agora’s policies on billing, fee deductions, and account suspension? How can I solve account issues in Agora Console? How does Agora calculate service minutes?