# What should I do if I cannot receive the verification email from Agora? (/en/api-reference/faq/account/email_verification)

> For AI agents: see the complete documentation index at [llms.txt](/llms.txt).

When you perform the following operations on [Agora Console](https://console.agora.io/v2), Agora sends a verification email to you or your member:

* Verify your email address
* Reset your password
* Add a new member or reset a member's password
* Other security settings

To ensure that you or your project members receive the verification email sent by Agora, please add the following email addresses to the email whitelist:

* [support@agora.io](mailto\:support@agora.io)
* [developer@agora.io](mailto\:developer@agora.io)
* [agora@support.agora.io](mailto\:agora@support.agora.io)