At the beginning of each calendar month, Agora charges you for services used. This article describes how Agora calculates the billing for the services used of the Voice SDK. You can see additional billing information pertaining to other Agora products and add-ons below:
For more information about billing, fee deduction, and account suspension, see Billing, Fee Deduction, and Account Suspension.
Agora's policy of 10,000 free-of-charge minutes
Agora gives each Agora Account 10,000 charge-free minutes each month, and deducts the minutes in the following sequence:
- Audio minutes
- On-premise recording audio minutes
- Cloud recording audio minutes
- HD video minutes
- On-premise recording HD video minutes
- Cloud recording HD video minutes
- HD+ video minutes
- On-premise recording HD+ video minutes
- Cloud recording HD+ video minutes
If your total service minutes do not exceed 10,000 minutes, the service is free of charge. After the 10,000 charge-free minutes are fully deducted, Agora charges you for the additional service minutes.
Calculate service minutes
If you deduct the time that a user receives the video streams in the channel from the total time that the user stays in the channel, you get the audio minutes of that user, regardless of whether that user subscribes to any audio stream.
Suppose a user is in a channel for 30 minutes, then Agora logs 30 audio minutes for that user regardless of whether the user is idle or has subscribed to other users (because there is no way for a user in a voice call or an audio broadcast to subscribe to a video stream).
|Service||Pricing （Dollars/1,000 minutes)|
Question: Are the audio minutes on my bill for a specific user?
No. The audio minutes that you see on your bill are the sum of the audio minutes used by all users under your Agora account. In other words, the audio minutes are not for a specific user or for users in a specific channel.