Agora Analytics is a tool that tracks and analyzes the usage and quality of calls. You can use this tool to locate quality issues, find root causes, and fix the issues to improve the final user experience.
Call Search helps you search calls and analyze quality issues. The following are its key functions. See Call Search for details.
Big Channel helps you monitor and analyze quality issues of Big Channels in real time, improving the operational efficiency of user activities in Big Channels. For details, see Big Channel.
Data Insight provides statistics on the usage and quality of your project over a specified period of time. See Data Insight for details.
Realtime helps you understand the real-time status of your project. See Realtime for details.
Real-time Alarm helps you monitor call quality and informs you in real time when your user's communication experience is poor. With Real-time Alarm, you can do the following in real time: