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Why can't I turn on the camera?
Type: Quality issues    Platform: Android / iOS / macOS / Web / Windows / Unity / Cocos Creator / 微信小程序 / Electron / React Native / Flutter   Last Updated: 2020/11/11 22:57:52

There are many reasons for a camera start failure. Check the following:

  • Check if the camera access permission is enabled. Both Android and iOS systems have a runtime access permission function under System Settings. Additionally, security software on Android may control camera access permissions.
  • Check if another application is using the camera. Close all applications, restart your phone, and try again.
  • Check the camera hardware. Start the built-in video camera to test the recording function.
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